How to Do Employee Background Checks: A Thorough Guide to the Background Check Process

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In times where education, job experience, and most of a job applicant’s provided information can be easily fabricated, it’s important to conduct background checks.

A 2018 report from HR.com and the National Association of Background Screeners showed that 95 percent of employers conduct background checks, but only 60 percent do so as part of their standard hiring process. And while 86 percent do this to protect their customers and other employees, there are other vital reasons to do it, such as:

  • Improving the quality of hires
  • Protecting the company’s reputation
  • Preventing or reducing criminal activity like theft or embezzlement
  • Preventing hiring liabilities and creating cases of negligent hiring
  • Maximizing productivity
  • Verifying information listed on an application

For these reasons and more, background screening companies have become a valuable step in many companies’ hiring procedures. But what exactly is done in a background check and how do recruiters and screening companies do it? Here’s what you need to know.

Verify Their Identity

The first step is to ensure your candidate is not committing identity fraud and pretending to be someone else by verifying their identity. Through this step, we use identity card collection and then cross-reference them with primary documents to verify its authenticity.

For more information and inquiries about employee background check, don’t hesitate to contact Aptitude today.

3 people looking at paperwork

Check Their Credentials and Licenses

Next, we double-check validate the candidate’s credentials listed on their resume. We contact former and current employers, universities, licensing bodies, and other professional organizations listed to ensure the information provided is correct.

Find Criminal Records and Sanctions

We uncover relevant criminal records, offenses, sanctions, and other similar incidents that could make them a liability in your company.

In the Philippines, this can be done by providing potential employers with a copy of their NBI Clearance Form, though some additional steps may be taken with other law enforcement agencies to ensure the safety and security of the company and everyone involved.

Financial History

Candidates applying for sensitive job positions that handle the company or client’s money often undergo a financial history background. This means looking at the candidate’s existing debts, payment histories, public filings, and their overall financial status.

This is necessary for some positions, especially those managing finances. A candidate in financial trouble may be more likely to commit a crime within the employer’s company, so knowing they have a clear background can make them a safer bet in the hiring process.

Employee Verification

Aside from verifying that a candidate was/is an employee in their listed job experiences, there is another part of employee verification. This involves verifying their date of employment, title held, reason for termination, and more.

This is important because it identifies the skills and experience that a candidate may be considered for. For example, if a candidate lies about how long they’ve been working for their former employer, then there’s a chance that they do not have the experience that you are looking for. Or, if they are applying for a sensitive position in finance, you may discover that they were terminated because they were proven to have stolen from their former company.

A guy who is working from home

Social Media

There’s a fine line when it comes to performing a background check on social media and just downright snooping. After all, what a person says or does in their personal life should not be a judge of who they are professional.

However, there are certain limits an employer is allowed to touch. For instance, if an employee or candidate has set their social media profiles to private, then it would be unethical for an employer or screening company to create a fake account and snoop. But if the accounts were publicly available, then an employer has the right to check on online information that is publicly available to everyone.

While the limits of social media for employees can be a blurry line, what’s vital for an employee background check is when your company can be affected by what they say on social media. For example, if a candidate shows a borderline dangerous attitude, it might suggest aggressive behavior that might not go well in the workplace.

Industries Where Employee Background Checks Are Crucial

  • Business Process Outsourcing – The BPO industry in the Philippines is fast-paced, and there are certain business operations that require highly-trustworthy individuals. BPO employees need to be trusted with client information and sensitive data (e.g. addresses, account numbers, etc.)
  • Financial Sector – This applies to both candidates applying for a business in the finance sector, as well as those applying to finance departments of businesses in any industry. Hiring dishonest people poses huge risks to both the client and the company’s assets.
  • Shipping – Employees in the logistics industry are responsible for transporting cargo and valuable goods, so background checks ensure that they can be trusted with safeguarding and transporting these goods.
  • Education – In the Education sector, credentials are a must, and work and academic experience cannot be overstated. Background checks can help academic institutions avoid fraudulent candidates.

For more information and inquiries about employee background check, don’t hesitate to contact Aptitude today.

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Why Are Background Checks Necessary?

Improved Quality Hires – With background checks, you can filter out the resumes with fraudulent, exaggerated, and misrepresented information. This can narrow down your selection to those who are genuinely right for the job. This can help your company thrive and maintain or exceed its expectations with an additional employee.

Safety and Security – For the sake of your clients, your employees, and your company’s reputation, you want to avoid bad hires that threaten the integrity, safety, and security of the company.

Decreased Employee Turnover – Bad hires mean a higher turnover rate that could exhaust more resources than necessary for your company. Background checks filter out the bad hires and bring forward the quality candidates that are more likely to stay with your company.

The hiring process may vary between companies, but this is the standard background check guide used by most to thoroughly assess the safety and security of hiring a candidate. If your hiring process does not have this level of detail, consider outsourcing to a professional screening company to ensure you are leaving nothing to chance.

I’m In! What Do I Do Next?

Reach out to Aptitude for a free trial of our online recruitment tests today and take advantage of our introductory promo. You’ll get a full overview of our recruitment tests as well as a sample report.

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